Image-Line is based in Belgium, Europe and sells software globally, across all time-zones. Due to the enormous number of people trying the demo versions of our software (over 30,000 people install FL Studio every day) it's impossible for us to support demo users without affecting the quality of the support we give to customers on our Technical Support forum and support ticketing.
From Monday to Friday (orders and support requests)
Please use the support ticketing system as this is reviewed by staff on a regular basis. The contact forum is best for business related matters.
Please click here to open a support ticket
Please click here to leave a contact message
Customers with technical and 'how to' questions, please use the forums. It's also likely you will find answers to similar questions asked by other customers, so why not try the advanced search page.
Technical Support (FL Studio, Plugins & Software) for technical questions (bugs, things not working as expected etc)
Looptalk (FL Studio users forum) for how-to use software and music production questions
Image-Line staff are usually avaiable 24 hours a day and will answer questions. Recognize staff by their red forum name.
If you are not a customer, that is, you have not purchased anything from us yet. You can set up an Image-Line account and get READ ONLY access to the forums, no posting privileges. Use the search function to look for answers to your questions.
Image-Line Support Team