Knowledge Base

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How do I find answers and support?

Please be aware that we don't provide telephone support for our software.

Please use one of the options below to find an answer to your questions or receive support.

 
1. Website Search
Do a search on our website to get results from all available resources. Your answer might be available right away. Make sure to search with different word combinations, and it's best not to use "FL Studio" as a search option as you may receive many irrelevant search results.
 
2. FL Studio Help Manual
Use the online help manual, 'Start FL Studio > Navigate to 'HELP' in the Toolbar > Select 'Help Index'.
An alternative will be pressing the F1 key on your keyboard. While using FL Studio and clicking on an item of interest followed by F1, the manual usually opens to relevant section and page for that item.
 
This should open the online manual so you always get the most up to date information.
If you want to to use the offline manual, navigate to 'OPTIONS' in the Toolbar > Select 'General settings', and scroll down to the 'Advanced' section. There is an option to Force FL Studio to use the offline help file. Information on how to install the Offline help version can be found here.

3. YouTube Video Tutorials
We have tutorial videos and several product playlists available at www.youtube.com/user/imageline.

4. Technical Support Forum (paying customers only)
We also have a Technical Support (Windows) forum for problems installing/running FL Studio. If you are using macOS, there is a separate Technical Support (macOS) forum. For general 'how to' questions and discussing music production, visit the LoopTalk forum.
 
5. Support Ticket (Private Messaging to our administration staff)
Do you have a non technical question? Create a support ticket. Ticketing is for Purchase, Payment, Account and License matters only. Technical questions will not be answered here, and you will be redirected to the proper outlet for such issues.
 
6. Email Contact Form
Find our contact form here.


Image-Line Support Team