Knowledge Base

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Why no free name changes?

We disabled the option for customers to change their own forum/nic name to discourage the practice of frequently changing it to make nuisance posts. Imagine that, people making a nuisance of themselves on our forums :)

 

Request us a change link (one time a year maximum)

We are happy to provide you a change link. Just contact us via the 'Tickets' tab on your 'my account' page. Let us know you want to change your forum name. Just type "I would like to change my forum name'. That's all you have to do.

 

We will provide you an email message with a link. You have 48 hours to click the link and update your forum username.

 

The direct link to the page where you will be able to change your name is here.
Note: Support (via Ticketing) need to activate this option on your account otherwise you won't see the ' Change Username' option.

 

IMPORTANT: Your forum name is not used to sign into your Image-Line Account, so this change won't affect your login.

 

Image Line Support team