Knowledge Base

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An Image-Line account is used to download your registration key to unlock products from demo mode. It will also allow you to receive Image-Line Newsletters. There's three ways you can get an Image-Line account:

Account with online purchases from our webshop / in app shop 


If you bought a product on-line from our shop / in app shop, you created an account during the purchase process. We emailed you sign in details. Use the email address and password chosen to log in here. If you have lost or forgotten this information, recover it by following the steps here.


Account with box or online unlock-code purchases

If you purchased products in a physical box or from an electronic retailer by serial code, this will give you a 20 digit number with 4 groups of 5 letters and numbers in the format XX0XX-000XX-X000X-000X0. Register your serial number here. The registration process will set up an account for you. 


Account creation form support ticket


This sales support ticketing system is only for pre-sales & registration related issues. If you are a customer and you have a technical question, please post in one of our tech support forums.  


Access to user forums


To post and ask questions you need to have purchased a product and completed either of the processes outlined above (online or box purchases). We do this because we have over 30,000 people every day downloading and installing the FL Studio trial. We can't possibly hope to support this number of people asking questions on our forums.  


Image-Line Support Team