Knowledge Base

Boxed products and code sales from 3rd party shops give you a 20 digit serial code. You must redeem it for the product you purchased. Here's how: 

1. If you already have an Image-Line account, Sign in now, this will make sure the product/s are added to your account. If you do not have an Image-Line account, you will be asked to create one during the code redeeming process.
2. Go to our serial code registration form and enter your code to redeem it.
3. For those creating Image-Line accounts, make sure to fill in all the information including a valid email address. Make sure your email account allows emails from our servers noreply@image-line.com & flstudio.com
4. Next time you sign in to go to your Image-Line Account, you will have access to unlock the products you purchased and access to the 'customers only' areas of our web site.

NOTES: Redeeming a code does not automatically unlock the product! Once redeemed use the method shown here to unlock your product/s.

After registering the Serial Code to your Image-Line account, you no longer need it. Unlock products using your Account.

Related questions:

How to retrieve the serial number from your Boxed program version?

BOX version - how to upgrade?

Why am I being asked to register my boxed copy again?

Image-Line Support Team