Knowledge Base

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The risk of using your credit card to purchase over the Internet from our shop is very low. Our shop uses a secure SSL connection, which means that everything you enter is encrypted in your browser before it is sent to us.

Additionally, we don't save any credit card information on our servers. This is only done by our payment partners (PayPal, Verifone, 2Checkout, etc,) who are bank related institutions and have a very high degree of security.

About Image-Line, we are a reputable company, we have been selling FL Studio and plugins online for over 15 years (over 250,000 customers). Feel free to 'Google' us and see how well known we are in the Audio Software & music industry.

That said, you have the following options that don't require you to enter your Credit Card details ...

1. PayPal:

If you already have a PayPal account, you can log into PayPal as part of the checkout process after selecting that method. PayPal will send us the money, and we will process your 'order'. All payment related data stays on PayPal.

2. Pre-paid credit card:

Buy a pre-paid credit card, or multiple pre-paid credit cards, and add them as IL Virtual Cash to your 'my account' registration page. Use the activated IL Virtual Cash in our web shop to purchase your product.
How to order using IL Virtual Cash

3. Bank Wire:

You can pay using the 'Bank Wire transfer' payment option at our on-line shop. This requires you to wire (electronically transfer) the money to our Belgium bank account.
 
Bank wires within the European Union are free of charge and are processed very quickly. Bank wires from outside the European Union can take up to a couple of business days to be processed, depending on your bank.

 

Here's how bank wire works:

  1. When choosing this payment option, an order ticket (basically an intention to 'order') will be created.
  2. An additional post with bank wire instructions will be automatically posted in your order ticket.
  3. Follow the instructions and initiate a bank wire to our Belgium bank account (details provided in the bank wire instructions - see step 2). You will need to contact your bank, using whatever method you usually use, to initiate the account transfer.
  4. Don't forget to enter your personal reference number so we can match your payment to your order.
  5. As soon as we received your bank wire, we'll process the 'order' from step 1, and we post download & installation instructions for the software you have purchased in your order ticket.
  6. You are now ready to download the software from your member account page.



4. Verifone (2Checkout) / Paynearme:

Paynearme allows you to order online and pay in your local shop (7-Eleven).
More than 6400 stores nationwide are ready to receive your cash payment.
Find a location near you.

Your online order is processed right after your payment is received.
So, before you are back home, your software will be available in your personal 'my account' download page.


The FL Studio Support Team.