Knowledge Base

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First, we don't use your postal address to ship your order. We sell only digital goods via download, so there is nothing physical to send to you.

 

If you want a boxed copy of FL Studio, please see - How to buy a BOXED copy of FL Studio?

 

How we use your postal address - We verify the data you give us with the information our 3rd party payment partner receives from your Credit Card company.  Please make sure to enter the postal address where your credit card statements are sent.

 

IMPORTANT:  If you ever lose access to your account in future, we may also ask for the purchase postal address as extra security verification / proof of your identity.

Image-Line Support Team