Knowledge Base

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Issue

You get a warning while downloading our FL Studio (trial) installer, or while installing FL Studio.

 

Solution

Make sure you ONLY download from our official download page and links:


Official FL Studio Download page.

 
The installers on this page are provided directly from Image-Line from a secured server and link. They are thoroughly tested before being published online. Our installers do not include viruses. 

Sometimes anti-virus programs mistake code in our installers as a possible virus. These false alarms happen from time to time, but have never been the result of actual malware in our installers.

 

Procedure

You can upload the file or enter the download URL at Virus Total. They will automatically scan the file with a wide variety of different anti-virus programs and tell you what each says about the file. 

Please let also us know about your original virus alert by sending us a support ticket message and include the following information:


- Download location of the file
- OS version used in your computer
- Anti-virus software name and version.
- The exact threat name in the anti-virus warning

 

We can use this information to contact the anti-virus company to remove false alarms. 

 

Image-Line Support Team